Question 1

How do I get started?

Accepted Answer

Create an account, then open Server GTM Containers from your dashboard. The free server-side GTM plan needs no credit card, and a first container takes a few minutes to deploy.

Question 2

Is there a free plan?

Accepted Answer

Yes. Free server-side GTM containers include 15,000 requests a month and one custom domain each, with no card required. You can run up to 5 free containers, more with a paid plan. Each free container has its own 30-day date and is renewed for free in the app, in its last 7 days.

Question 3

I forgot my password. What do I do?

Accepted Answer

Choose Forgot password on the login page and enter your email. If an account exists we send a reset link that is valid for one hour.

Question 4

Where do I find my GTM container config?

Accepted Answer

Usually you don't need to find it: choose Connect Google in the deploy wizard, pick your server container, and Taglinko gets the config itself. To paste it by hand, open your server container in Google Tag Manager, go to Admin, then Container Settings, and copy the long provisioning string (not the short GTM-XXXXXXX ID).

Question 5

Can I use my own custom domain for tracking?

Accepted Answer

Yes. Your container's Domains tab shows the CNAME address for your subdomain. Add that record at your DNS provider, then add the domain in the same tab. We verify the record before attaching it, and SSL is issued automatically.

Question 6

What happens when I reach my monthly request limit?

Accepted Answer

Each container has its own allowance: free 15,000 requests a month, Pro 500,000, Business 2,000,000 and Enterprise 5,000,000. You get a warning and an email at 80%. A free container counts its 15,000 over its own 30 days; one that reaches the limit stops until its next 30 days begin, or until you upgrade it to a paid plan. Paid containers get warnings.

Question 7

Which power-ups are available?

Accepted Answer

Custom Loader, which serves the GTM script from a path you choose, is included on every plan. Cookie Keeper, which restores selected marketing cookies for up to 400 days, is included on paid plans.

Question 8

How long are Event Logs kept?

Accepted Answer

It depends on your plan: not included on Free, 3 days on Pro, 7 days on Business and 15 days on Enterprise.

Question 9

My container is not receiving data. What should I check?

Accepted Answer

Confirm it is Running (not Awaiting config or Suspended), that you pasted the long config string, that your website's server_container_url matches a URL on the Overview tab, and that you published your web container.

Question 10

Where is my data hosted?

Accepted Answer

Taglinko runs in 3 global regions: North America, Europe and Dhaka (BDIX).

Question 11

How can I pay?

Accepted Answer

Customers worldwide pay through Stripe, which activates your plan immediately and renews automatically. Customers in Bangladesh pay with bKash Payment: use Make Payment to send the dollar price multiplied by 125 (the exchange rate) in taka to 01705908487, then enter your transaction ID and our team approves the order. Plans paid with bKash Payment do not renew automatically.

Question 12

How do I cancel?

Accepted Answer

Open Billing and choose Cancel subscription. For Stripe subscriptions your plan keeps working until the end of the period you paid for, and you can resume before then. bKash Payment and free plans stop their containers immediately.

Question 13

Can I switch plans later?

Accepted Answer

Yes, from the Billing page. If you are on a Stripe subscription and want to know exactly how the change will be billed, email hello@taglinko.com before switching and we will confirm.

Question 14

Where do I find my invoices?

Accepted Answer

Under Billing, then Invoices. Stripe payments have a downloadable PDF. bKash Payment orders appear as paid without a PDF, and an unpaid invoice opens as a page that shows the amount in taka.

Question 15

Can my team use the same account?

Accepted Answer

Yes. The account owner can invite teammates as Viewer, Developer or Admin from Settings, then Team members. Only the owner sees Billing.

Question 16

How does the affiliate program work?

Accepted Answer

Approved Partners get a referral link and earn 30% commission on Server GTM Hosting for as long as the customer pays. Apply on the Partner page. Payouts start at $50 by PayPal, crypto or Wise.

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